Privacy Policy

Privacy Policy

We, at Formed Smart Consulting LLC, together with our affiliated companies (collectively: “Formed Smart Consulting”, “we”, “us”, or “our”) put great efforts to make sure that we secure personal data related to you and use it properly.

This Formed Smart Consulting general privacy policy (this “policy” or “privacy policy”) applies when we process personal data related to you when you visit our website, use our Services, become our affiliate, or contact us.

You are not legally obligated to provide us with any personal data. However, our ability to provide you with the Services depends on receiving and using personal data related to you, as we further describe in this policy.

If you share with us personal data about someone else, you must direct that person to this policy and receive that person’s express authorization beforehand.

If you are under 18 years of age, you do not have authorization or permission to access or use our website and Services.

The term “personal data” refers to information that identifies an individual or relates to an identifiable individual. For example, personal data related to you is your name, email address, and phone number.

1. What types of personal data do we process?

We receive, collect, and store any information you provide via our Services or give us in any other way.

For example, when you visit our website, use our Services, or contact us, we receive information related to you, such as:

- Your name, email address, physical address, zip code, and phone number.

- Your job title, personal skills, and fields of expertise.

- Your social security numbers and identification document (if applicable to the Services you order).

- Your financial transactions, such as payment details (for example, your credit card number and its expiration date, billing address, etc.), shipping and contact details, and business preferences.

- Your financial status (if applicable to the Services that you order).

- Your experience with the Services, based on your answers to us as part of our user research activities (such as our surveys and interviews).

When you contact us via our website or Services or give us your feedback about our website or Services, we collect information that you choose to share with us.

We use your email address to send out account-related and promotional email messages. The emails are sent by third-party service providers with whom we share your name and email address. Similarly, we use your phone number to contact you regarding account-related and promotional information (where permitted). To do so, we use our third-party service providers to call you, send you text messages, and record calls to improve your experience with our Services.

You may register to our mailing list and receive updates and marketing materials. You can opt out by simply clicking on the “unsubscribe” request in the email message.

2. Marketing and Business Development; Sales; Finance; Business Operations

As part of our marketing and business development, sales, finance, and business operations efforts, we collect personal data, including:

- Information about your use of our website, Services, and our business partners, including how you use our Services. Examples of such information include the Internet Protocol (IP) address used to connect your device to the Internet; login details; access device and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system and platform, referral links, geo-locations, and clickstream data.

- Information about whether you want to receive marketing communications from us and what your communication preferences are.

- Information on how you interact with any of our email messages or other communications, including if you have opened the messages and engaged with them.

- Information we get from third parties, including our business partners, service providers, and publicly available information.

- Information we collect when we deliver support to our customers, including ticketing information and details of the support request.

- Information captured by our cameras if you visit any of our premises and other types of information that we collect to ensure our premises remain safe and secure.

We can record calls, correspondence, and other communication channels, including screen capture, for compliance, quality, to maintain our records of activities, to improve our customer service and to train our team.

We provide services to customers, some of them are companies or other legal entities, and work with corporations, as part of our affiliation program and marketing activities. If you are an owner, employee, or representative of these types of corporations we will collect Information about you, such as your name, address, email address, job title, and phone number.

3. Minors

Our website and Services are not intended for or directed toward individuals under the age of 18 (for the purpose of this policy: “Minors”). If you are a Minor, you do not have authorization or permission to access or use our website and Services.

We do not knowingly collect personal data from or about Minors.

We will request proof of age as required under applicable law, via a recognized identification method, at any stage so that we can verify that Minors are not using our Services without appropriate consent. If it comes to our knowledge that a Minor is using our Services, we will block that individual from accessing our Services until the individual’s parent or legal guardian consents to the use of our Services.

4. Cookies

Like many websites and online platforms, we use cookies and similar tracking technologies to obtain information when your browser connects with our website. Please read our Cookies and Similar Technologies Policy for further details.

5. Aggregated Data

We process aggregated non-identifying data. For example, we use statistical analysis to

understand demographics and usage patterns. This helps us develop, deliver, and improve our Services. We may share this data with our affiliates for business purposes.

6. Who do we share personal data with?

We share personal data related to you with our service providers and business partners who help us provide our Services to our users and support our business activities, including marketing and sales, payment processing, data storage, and customer support.

Service providers and business partners who we share personal data with include:

- Our affiliate companies, which provide us with marketing, sales, support, research, and other types of services.

- Our service providers and business partners, who help us store and analyze data, process payments, deliver customer support, and conduct marketing and sales activities.

- Our professional advisors, such as our attorneys, auditors, and insurers.

- Our payment processors and other service providers who help us process financial transactions and send you receipts and other communications related to your payments.

We use standard analytics tools and share aggregated non-identifying information with our affiliates for legitimate business purposes.

7. Legal Obligation to Disclose

We will obey orders and other lawful requirements by authorities to disclose information, including but not limited to personal data, and will cooperate with investigations conducted by law enforcement agencies, regulatory bodies, and other government authorities.

8. Analytics and Aggregated Data

We use standard analytics tools to collect information about the use of our Services, such as the number of visitors, the number of pages viewed, and the duration of each visit. We process statistical, or aggregated information and share it with our affiliates for legitimate business purposes.

We may also use and share non-identifiable data for research and analysis purposes, to improve our Services and develop new ones, and for other legitimate business purposes.

9. Your Choices

You can opt out of our mailing lists and terminate your use of our Services. You can also request to exercise your privacy rights under applicable laws by contacting us at info@formedsmartconsulting.com.

10. Data Retention

We retain personal data as needed to fulfill the purposes of processing as described in this policy. We will keep aggregated non-identifiable information without limitation.

We retain personal data related to you for as long as you use our Services and for a reasonable period of time after you terminate your use of our Services. We may also retain personal data for longer periods if necessary to comply with legal requirements, resolve disputes, and enforce our agreements.

11. Data Security

Information security is an important factor for maintaining adequate privacy protection. We invest a great deal in implementing systems, applications, and procedures to secure personal data, to minimize the risks of data misuse such as data theft, damage, or loss of information, and from unauthorized access or use of information.

We use a combination of physical, administrative, and technical measures to protect personal data, including encryption, access controls, and regular security assessments.

12. Updates to this Privacy Policy

From time to time, we update this policy to comply with applicable law or to reflect changes to our processing practices in relation to personal data. When we update this policy, we will notify you by posting the updated policy on our website and updating the “last updated” date at the top of this policy.

We encourage you to review this policy periodically to stay informed about our privacy practices.

13. Contact Us

If you have questions or comments about this policy, please contact us at info@formedsmartconsulting.com.

Effective Feb. 04, 2024